Terms and conditions

Welcome to Lunablu Retreats!

These terms and conditions outline the rules and regulations for the use of Lunablu Retreats's Website, located at https://lunabluretreats.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Lunablu Retreats if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Lunablu Retreats, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Lunablu Retreats and/or its licensors own the intellectual property rights for all material on Lunablu Retreats. All intellectual property rights are reserved. You may access this from Lunablu Retreats for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from Lunablu Retreats
Sell, rent, or sub-license material from Lunablu Retreats
Reproduce, duplicate or copy material from Lunablu Retreats
Redistribute content from Lunablu Retreats

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Lunablu Retreats does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Lunablu Retreats, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Lunablu Retreats shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Lunablu Retreats reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Lunablu Retreats a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Lunablu Retreats; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Lunablu Retreats. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Lunablu Retreats's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Signing Up:
You can sign up for a Retreat through our trusted Ambassadors or by contacting us directly by mail info@lunabluretreats.com with your full contact information, the retreat reference, room selection, the instructor name and the retreat date. After signing up for a retreat, you will receive an email confirmation, which will include the retreat details, to pay your deposit, information about arrival and departure and logistical information.

Reservation Policy:
All retreat prices are current at the time of publication and in EURO. To confirm your reservation, you must pay your initial deposit with valid credit card information and chose single or double occupancy. If the retreat has not been cancelled by Lunablu Retreats , the balance of the Retreat cost is due to Lunablu Retreats 30 days prior to the retreat start date and may be paid in the same manner as the initial deposit. A reminder will be sent by Lunablu Retreats to your e-mail address on file 40 days before the due date. If the balance of the retreat cost is not received by the due date, this will constitute your election to terminate your participation in the retreat and your reservation will be canceled, at which time the cancellation policy below will be fully applied to your deposit.

Deposit Terms:
In all cases, to secure your booking, you will need to pay a non-refundable deposit as specified for each retreat (to reserve your spot). The balance of the Retreat package amount is to be paid, in full, not less than 30 days prior to start of the Retreat, unless your time of booking is less than 30 days prior to the retreat, in which case full payment is due at the time of booking. The balance of the Retreat package amount will be automatically charged to your credit card within 30 days prior to start of the chosen Retreat. We accept Visa, MasterCard, American Express and PayPal for payment. If you prefer to pay by check or bank transfer, please contact us info@lunabluretreats.com

The payment for any additional items offered specific for deemed Retreat (transfers and individual coaching) that are purchased during your booking must be paid in full by a credit card payment prior to your departure from the retreat location. All other expenses (drinks, massages or excursions not included in the program) can be paid on site in cash.

Weather Conditions:
Weather conditions can be unpredictable, and can change quickly and significantly. Lunablu Retreats cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.

Construction Work:
Lunablu Retreats cannot predict construction plans in the area and therefore cannot be held responsible for any inconvenience. In the event of building works taking place by local authorities, private developers or neighbours, it is important to note that we are not responsible for such work and we are unable to stop such work taking place and we are unable to control the level of noise. We cannot be held responsible for any building works that take place during your retreat. No refunds can be given in the event of nearby construction.

Cancellation Policy:
If you must cancel your retreat reservation, the cancellation policy outlined below will be applied. Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest or personal emergencies. There is no refund or discount for arriving late or leaving a retreat early, or for not participating in any scheduled activity. Any cancellations due to unforeseen circumstances one month prior to arrival will incur some withholding or extra fees based on your payment plan. The cancellation policy in effect includes:

50% of payments are refundable up to 30 days before program, excluding initial deposit
29 days prior to a program, tuition is non-refundable and payment is due in full

The consumer card will automatically be charged.

Cancellation Insurance:
We strongly recommend that you purchase travel cancellation insurance to protect yourself from unexpected circumstances that may cause you to cancel your Retreat. Cancellation of any travel plans, airlines, etc. will be completely your responsibility.

Cancellation by Lunablu Retreats:
Lunablu Retreats reserves the right to cancel any Retreat at any time for any reason determined at our sole discretion, including too few participants, or if the quality of the retreat or the safety of the participants is deemed by Lunablu Retreats to be compromised. In such a case, refund of payments received from retreat reservations shall constitute full and final settlement and release of all claims against us. In the event of cancellation, Lunablu Retreats is not responsible for any loss incurred on account of nonrefundable or non-transferable air tickets or other unrecoverable travel costs.

Lunablu Retreats Terms and Conditions
Please read all of the terms conditions set forth below. All Retreats are offered subject to our standard terms and conditions, set forth below. Upon making a reservation with Lunablu Retreats, you are deemed to be accepting all “Terms and Conditions.” Please read each Retreat description to make sure that you understand the itinerary that you are undertaking.

Room Configurations:
Room configurations are outlined in your individual reservation forms. Due to limited availability, room configurations are set during your time of booking on a first-come, first-served basis. In the event that you book with a friend for shared accommodations, you will be guaranteed a room with that person. Availability depends on Retreat location, time of booking and demand from other interested parties. We do not faciltate shared room accommodations, during the booking process.

Package Inclusions:
All package inclusions are unique for each individual retreat and location and are outlined on www.lunabluretreats.com . Please read before booking your retreat.

Travel Requirements & Conditions:
Please ensure that you have all the relevant travel documentation for your Retreat location and that you arrive at the airport on time. Lunablu Retreats is not responsible if you lack the required documentation for your flight or for entry into another country (valid passport for the entire duration of the Retreat and return travel, visa, entry fee, etc.). However, if you are unsure of your requirements and need help, you are welcome to contact us for assistance. Lunablu Retreats cannot accept responsibility for delay or cancellation of any flights, train, buses or other forms of transport.

RegistrationTo register, connect with our backoffice team. The minimum payment you can make is a 30% deposit, which we will lock in your tuition rate and hold your spot for the trip.

Discount

The retreat is open to anyone. Since there are so many things to do on this retreat, it is a great opportunity to bring along friends or family who may not be interested in the daily practices but who would be inspired by the culture of Italy and the chance to unwind, explore, meet new people and join in the excursions and optional activities. We offer a 15% discount if you are not attending the retreat program. If you intend to stay two weeks and follow two programs, please reach out to us for attractive discounts.

Cancellation

Initial deposits are non-refundable
30% of payments are refundable up to 30 days before program, excluding initial 30% deposit, which is non refundable
29 days prior to a program, tuition is non-refundable
Full tuition is refunded if the trip is cancelled due to low enrollment
Lunablu Micro Signature Retreats is not responsible for any loss incurred due to currency conversion rates

Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays or illness. If you cancel your participation in a retreat for any reason, the cancellation policy above will apply, with no exceptions. We wish we could compensate people for unforseen circumstances (injury, family emergency, etc), but we have costs already incurred when reserving facilities and booking staff. We have designed our cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, we strongly encourage you to purchase travel insurance.

Booking your Flight

Flights are not included in the price. We advice to fly to the closest Airport Cagliari from where we can arrange your transfer.

Transfers

Renting a car in the area is no luxury, but for those who want we can arrange for a transfer from the airport to the accommodation. We offer private transfers, or group transfers, which you can reserve during your booking process.

Accommodation Policies:
All guests are required to follow the accommodation's policies. These may include noise restriction, public access, care of property, privacy, consideration of other participants, and more. If needed, you will be made aware of these policies prior to or upon your arrival.

Spa, Yoga & Coaching Session Policy & Cancellations:
Each Lunablu Retreat will include some form of yoga/fitness/mediation and coaching sessions. All guests are encouraged to attend all included sessions, but this is not a requirement. In the event that you book an individual session with one of our instructors but are unable to make that appointment, you will be subject to their individual cancellation policies. This information will be made available to you prior to booking with them.

Responsibility of Valuables:
Lunablu Retreats is not liable for any breakage, loss or theft of personal items. Please limit your valuables, as traveling with such valuables will be your complete responsibility.

Personal Safety & Insurance:
Lunablu Retreats recommends that you obtain cancellation, travel and medical insurance prior to attending any of our Retreats. Prior to participating in any activities or using any facilities, please ensure that you are medically and physically fit and able. If you have any injuries or illnesses, please seek doctor’s advice prior to attending. Lunablu Retreats is not liable for any injuries due to use of our facilities or participation in activities or during travel to and from the Retreat. Any injuries or medical conditions are completely your sole responsibility. By sending a deposit toward your Retreat, you certify that you do not have any physical condition or disability that would create a hazard for you or other participants during the Retreat. In other words, you certify that you are healthy and fit for any activities scheduled on the Retreat and in which you plan to participate. Furthermore, it is required that you have the proper personal and health insurance to cover your needs while present in the Retreat, in case of any loss of property, illness, injury or death.

Copyright:
Lunablu Retreats retains all copyright license rights and sole exclusive ownership of the information, photographs and material displayed on its website and obtained during the retreats. The material may not be modified, copied or used in any other way without first obtaining written permission from Lunablu Retreats.

Liability:
Lunablu Retreats shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.

Privacy Policy:

We respect your privacy, both personal and informational. Lunablu Retreats will keep all information that we collect from you secure, and will not provide this information to any third party providers. In order to prevent unauthorized access or disclosure of your personal information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We are committed to creating special memories for you during your retreat, and that includes (limited) photography and/or videography to capture any special moments. If you are not comfortable having your picture taken, please let us know in advance. Otherwise you authorize Lunablu Retreats to use any and all photos for Social Media and Marketing purposes

Acceptance of Terms and Conditions:
By making a booking with Lunablu Retreats for a Retreat, you accept on your behalf and all those named on the booking to be bound by these Terms and Conditions, including the general release of liability and the assumption of risk, described below.

Release of Liability:
By booking you release and discharge Lunablu Retreats, an Italian based organization, its directors, officers, agents and employees, from and against any and all liability, loss, cost, expense or damage arising, directly or indirectly, from the Retreat, including your participation in the retreat activities.

Assumption of Risk:
You acknowledge that you have voluntarily applied for a retreat with Lunablu Retreats, a Dutch based organization. You understand that you may be traveling to a foreign country and that you will participate in various activities. You are prepared to assume the risks associated with this Retreat, including: forces of nature, terrorism, civil unrest, war, accidents, personal injury and similar circumstances. You also assume risks associated with illness, disease, physical exertion and alcohol consumption, knowing that access to suitable medical support may be delayed. Your hereby agree to take full responsibility for your own actions, safety and welfare, including unanticipated events, injury, illness, emotional trauma or death.

Printing, Typing, terms and conditions, calculation errors and omissions: Lunablu Retreats reserve the right to correct any printing or typing errors, omissions or calculation mistakes at any time. We also reserve the right to amend our terms and conditions that apply to your booking at any time and without prior notice.

Contract, Complaints and suggestions
Lunablu Retreats is confident that you will not have any cause for concern during your retreat. However if you should have any problems during your stay this should first be brought to the attention of the retreat manager. If you are not satisfied with the local resolution, then, any further comments or suggestions should be put in writing, within 14 days of your return, specifying the problems to: info@lunabluretreats.com